Refund policy
Thank you for shopping with Hook & Hunt Adventures. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Returns We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Certain items are non-returnable, including:
- Opened ammunition or firearms accessories
- Perishable items such as bait or scent products
- Downloadable or digital products
- Items marked as final sale
How to Initiate a Return To start a return, contact us at [your email address] with your order number and reason for return. We will provide you with return instructions. Customers are responsible for return shipping costs unless the item arrived damaged or defective.
Refunds Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–10 business days.
Damaged or Defective Items If you received a damaged or defective item, please contact us within 7 days of delivery with photos of the damage. We will arrange a replacement or full refund at no cost to you.
Exchanges We only replace items if they are defective or damaged. If you need an exchange, contact us at [your email address].
Terms of Service
Last updated: July 6, 2026
By accessing or using the Hook & Hunt Adventures website, you agree to be bound by these Terms of Service. Please read them carefully.
1. General These Terms of Service apply to all users of the site, including browsers, customers, and merchants. Hook & Hunt Adventures reserves the right to update or modify these terms at any time without prior notice.
2. Products & Pricing We reserve the right to modify or discontinue products at any time. Prices are subject to change without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of products or pricing.
3. Accuracy of Information We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content on this site are accurate, complete, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.
4. Orders & Payment We reserve the right to refuse or cancel any order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or issues identified by our fraud detection systems.
5. Age Restrictions Some products sold on this site (including hunting equipment and related accessories) may be subject to age restrictions under applicable law. By purchasing such products, you confirm that you meet the minimum age requirements in your jurisdiction.
6. Prohibited Uses You may not use our site or products for any unlawful purpose or in violation of any applicable local, state, national, or international law or regulation.
7. Limitation of Liability Hook & Hunt Adventures shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.
8. Governing Law These Terms of Service are governed by the laws of the State of [your state], without regard to conflict of law provisions.
9. Contact Questions about these Terms of Service should be sent
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at roychargois@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at roychargois@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at roychargois@gmail.com.
to: roychargois@gmail.com